Comments on: Application installation issues; Download pending

By: djoek

djoek — Mon, 26 Jan 2026 14:45:32 +0000

weet je toevallig wat je moet doen als CP constant blijft syncen? geen successful of wat dan ook blijft laden!

By: Luis

Luis — Thu, 25 Sep 2025 10:54:56 +0000

Hello! We have open a case to Microsoft about the Intune Windows Agent blocking Autopilot process and configurations regarding Intune and they told us that is an error from their side, that this enterprise app should not be there….We finally end with the solufion of deleting that application from Entra ID using Graph API: https://developer.microsoft.com/en-us/graph/graph-explorer
I hope this solution help you. 🙂

By: Peter Klapwijk

Peter Klapwijk — Thu, 14 Nov 2024 07:59:08 +0000

In reply to Mike. When this app was disabled, it affected all devices.

By: Mike

Mike — Sat, 09 Nov 2024 19:49:34 +0000

Thanks for the great info! My tenant is having a similar but slightly different issue. The Download Pending is happening intermittently on random Win 10 devices. 99% of the devices download/install without issue but we’re getting about one device per month that has the Download Pending issue. The only fix has been to reimage. I don’t see the Microsoft Intune Windows Agent in Entra ID. When you had the issue, did this happen on all devices? Any suggestions on what I can check? Thanks!

By: Joe

Joe — Mon, 07 Oct 2024 14:26:54 +0000

Thanks for this, we also experienced the exact same symptom and we diagnosed it exactly as you have done, just a few months ago. It also affects Autopilot deployments too if any apps in the deployment are assigned to users. We also found that the app would randomly change the Sign In back to “No” so we’ve been flipping it back manually every so often (we still need to report it to Microsoft). It hasn’t done it for a few weeks now, so I am wondering if you heard back from Microsoft at all about this? Thank you.

By: Peter Klapwijk

Peter Klapwijk — Wed, 02 Oct 2024 08:21:11 +0000

In reply to Iain. We did not made any customizations on this. It seems the app was just recently created. The app was disabled byMicrosoft Online Services. When checking other tenants on the sign-ins, I also see the app is being used, but the app isn't found under Enterprise Applications in these tenants.

By: Iain

Iain — Wed, 02 Oct 2024 07:45:54 +0000

Thanks for this. Always good to learn about new ways to troubleshoot problems like this.

I had a look in my tenant and can’t see the Microsoft Intune Windows Agent enterprise app either. I wonder if it’s some kind of custom / alternative method that’s been used in this one(?)

By: Venkatesh

Venkatesh — Tue, 01 Oct 2024 20:48:08 +0000

Hello,

What if Microsoft Intune Windows agent is not available on Enterprise apps